Dear Kora Support Team,
I am writing to express my disappointment regarding a recent purchase I made from your store. A few weeks ago, I purchased two sets of earbuds, but unfortunately, both units are already experiencing significant issues.

I received my device on time. Immediately i realized it had a defect, i sent a mail to complain about it and i was contacted and item replaced. Solid sound, battery lasts so long. A very good product i will recommend to all good sound lovers

The earbuds were not working properly, only one of the earbuds were operational. I made an official complaint to the vendor, I filled a google complaint form, yet nothing was done about it. I was very unsatisfied with this purchase

I'm very happy with the order. I'll surely recommend to friends

There is no heavy bass